Situation 6
Development level: Diagnosis—D2: Up to this point, these two engineers have shown no ability to work together, and their competence as team members is questionable. They demonstrate low competence on how to work together, and they do not seem committed to helping the team. They need a lot of direction to improve, thus an S2 (Coaching) style would be best.
The leader action described here is a MATCH.
Rationale – This Style 2 (Coaching) approach is a good approach. It provides both members with clear solutions to their dysfunctional interactions and also deals with their feelings by giving them a chance to vent their frustration and shape your solution. By holding them accountable to the action plan, you provide the ongoing direction that will be needed to change their behavior.