Leadership Skills for Park Personnel Course Outline Standard Schedule: Subject to Adjustment According to Class Needs
Arthur E. Eck, Instructor
|
| Day One | Course coordinators should note and determine what start times work best for the overall class and advise the instructor (and participants) accordingly. We can start the class at 7:30 a.m. if people have car pools, etc., and need to leave early at the end of the day: I generally try to wrap the class on the first day by 4:00 p.m. anyway, because we work pretty hard. I also often break for lunch at 11:30 a.m. when folks have to compete for restaurants. I know the material well enough that I can flex the schedule as needed; so long as enough time is provided to get it all in. |
| 8:00 AM to 10:00 AM | MODULE I
Learning and Mastery Understanding Leadership: Who is a Leader? Development of Modern Management Theories in the U.S.
Satisfaction: Park Visitors, Customers and Employees
NPS and the Best Places to Work in Government Survey results Distinguishing skills used in leadership vs. management vs. supervision |
| 10:00 AM to 12 Noon | MODULE II (Introduction to SLII / Part A)
Self-Assessment Instrument to enable each participant to understand their individual leadership style(s) Learning Situational Leadership Theory Understanding skill levels in followers and how to assess Development Levels of followers |
| 12 Noon to 1:00 PM | Lunch Break |
1:00 PM to 3:00 PM
| MODULE III (Introduction to SLII / Part B)
Identifying various leadership styles Matching Leadership Style to followers’ needs
Scoring the Self Assessment Instrument to permit participants to gauge skill in selecting leadership styles and diagnosing Development Levels |
| 3:00 PM to 5:00 PM | MODULE IV Who Owns the Problem / P.E.T. Management Succession in the NPS: Leader Responsibilities Theories of Motivation: From Maslow to Pink
Review |
(End of First Day)
| |
| Day Two | |
| 8:00 AM to 12 Noon | 12 O’ Clock High (The Movie)
Leadership in highly structured, mission-driven organizations: the National Park Service in comparison with the 8th USAAF |
| 12 Noon to 1:00 PM | Lunch Break |
| 1:00 PM to 3:00 PM | MODULE V Performance Management Concepts
The NPS Performance Management System
Performance Standards, defining work, and performance evaluations
The power of feedback Dealing with performance problems The Civil Service System, U.S. Office of Personnel Management and Merit System Protection Board: How they relate to supervisory duties |
3:00 PM to 4:00 PM
| MODULE VI
Principles of Delegating Oncken & Wass (1974): Management Time: Who's Got the Monkey Advanced Time Management skills E-mails, meetings, and other time wasters |
4:00 PM to 5:00 PM
| CLOSING
Parting Thoughts on Leadership, the NPS and the National Park Idea
Participants’ evaluation of course |
| (End of Class) | |